The recent sale of Lennox Institute resulted in the farewell of former CEO Elaine Torode; someone who has contributed a great deal to the education and upskilling of the cleaning industry.
The RTO is now in the hands of general manager, James Bell, who explains that the organisation is being re-built from the ground up with a new education model and business approach.
“Lennox is moving away from certificate level qualifications and offering diploma level and up qualifications as an approved VET FEE-HELP provider,” he shared. “We are focusing on upskilling young people looking to take their first steps into junior management, or people moving into middle or senior management.
“To do this we are concentrating on the ‘busy professional’ who is time poor and looking to get ahead in their career, and moving all of our training online and exploring how we can employ bandwidth, training and technology in different ways that meet the changing needs of employees and companies.
“Fundamentally, I believe our education system is broken and we are conscious of the lack of employment prospects for young graduates in service industries,” he continued. “We want to equip people with the workplace skills they need – not just to survive – but to flourish in their chosen career. We are taking formal qualifications and embedding quantifiable skills, such as a team management system (TMS) profiling tool, mapped into certain subjects.”
Bell revealed there’s some big changes ahead with Lennox looking at new programs to appeal specifically to the cleaning industry. “It’s all very exciting and there’s lots of momentum and energy in the Lennox office,” he revealed. “When ready, we look forward to sharing it with our industry partners.”