ISS Australia wins facility services contract with Uniting Westmead

ISS Australia to provide both hard and soft FM services across the campus.

ISS Australia has won a facility services contract with non-for profit organisation, Uniting Westmead.

ISS is providing both hard and soft FM services across the campus including facility management, building maintenance, cleaning, catering, linen, security, grounds and concierge services.

This is the first time Uniting is implementing an integrated FM contract approach to work with one long-term, collaborative partner.

Uniting is a non-for profit organisation providing services in aged care, disability, community, early learning, education and training throughout NSW and the ACT.

As part of their approach to assisted living, Uniting Westmead has created a new aged care home for 114 residents, combined with 70 (becoming 230 after stage 2 completion) retired living apartments as well as shared amenities and an early learning center – all in the one campus.

The facility is intended to care and support the most vulnerable people in our community including the aged and children.

ISS executive general manager Tim Ryerson, said: ISS will provide Uniting Westmead with the very best service delivery from a team focused on personalised  care and the wellbeing of residents and children alike. Through our service, we look forward to providing a safe, dignified and vibrant living for everyone in the campus community”.

ISS will also bring in a number of social initiatives to the whole campus to enhance the community environment, including the introduction of new technologies that allow for greater connectivity including the MyLife Application, which will provide residents increased ability to access campus facilities and services.

ISS commenced integrated services to Uniting Westmead in late 2020.

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