SPOTLESS EXPECTS STRONG GROWTH IN CLEANING
Dateline: 25th August 2008
In the 2009 financial year Spotless expects growth in all divisions, with the strongest growth in managed services and cleaning services. In releasing its 2008 results, Spotless noted that strong cost reductions achieved in the 2008 financial year have positioned the company well in maintaining recent significant improvements in operating margins.
Spotless's cleaning division increased sales revenue by nearly 4% to $245 million FY08 while underlying EBIT jumped 60% to $12 million. 'Substantial margin improvements were delivered across all the Australasian businesses. All businesses benefited from significant overhead reductions achieved as part of the group-wide Efficiency Improvement Programme.'
www.spotless.com.au
CLEANEVENT GROUP TARGETS NZ AND SEA MARKETS
Dateline: 18th August 2008
The Cleanevent Group announced mid-August the appointment of Robi Rogerson as managing director for Australia, New Zealand and South East Asia – one of his key responsibilities being the company’s NZ and SEA expansion. Rogerson will report to group CEO Nicko Mavro.
Currently Cleanevent group HR director, Rogerson has previously been chief executive officer and group general manager of integrated services companies. He was extensively involved in the re-structure of the Australian operation in his HR director role and was instrumental in Cleanevent’s move from a national to state-based operations.
“I am excited with the opportunity afforded to me by the group CEO and the board and look forward to the challenge ahead.” Rogerson said. “We have a great team of professionals whose focus will be on meeting our customers’ expectations and the development and positive engagement of our most important resource, our people.”
www.cleanevent.com
UNICCO MAKES SIGNIFICANT CONTRIBUTION TO UNITED GROUP’S RESULTS
Dateline: 12th August 2008
Organic growth from United Group’s core engineering and property services businesses underpinned a record earnings result while its US-based facilities manager UGL Unicco made a strong contribution, beating the expectations United Group set when buying it in September.
United Group yesterday reported underlying net profit after tax for the year ended 30 June 2008 of $136.1 million, up 47 per cent on the 2007 financial year.
United Group’s seventh straight year of double-digit net earnings growth reflected a 36 per cent increase in revenue to $3.5 billion and earnings before interest and tax 42 per cent higher at $211.6 million. Earnings per share rose 25 per cent to 84.9˘.
United Group CEO Richard Leupen said: “This has been another good year for United Group and we are in a strong position to continue the trend of delivering sustainable growth in earnings and dividends to our shareholders.
“We remain well-placed to benefit from record spending in essential infrastructure in the Asia Pacific region, ongoing growth in the Australian resources sector and the global trend for outsourcing of non-core services.”
www.unitedgroupltd.com
INAUGURAL CLEANSCENE DELIVERS RIGHT FORMULA
Dateline: 12th August 2008
The National Cleaning Suppliers’ Association’s inaugural CleanScene cleaning expo and seminar proved a successful formula. A regional event concept predicated on affordability, it delivered an appropriate mix of technology and management information.
Held at the Newcastle Entertainment Centre early August, it was organised by a committee led by NCSA NSW president Stuart Nicol. He and his team must be complimented on their sterling efforts.
Some 30 exhibiting companies showed off a raft of the latest equipment, chemicals, paper, jansan and ancillary lines. Support from the Newcastle/Hunter region distributors ensured a broad spread of user exhibitor visitors from contracting, government, healthcare and hospitality.
While a regional happening, the seminar program’s speaker quality was outstanding and that was reflected by the very strong audiences.
Speakers included Westfield Group general manager facilities and operations Sue O’Malley; Australian Cleaning Contractors’ Association executive director John Laws; Whiteley Corporation’s managing director Greg Whiteley; ISS Facility Services general manager operations Gordon Marr; Good Environmental Choice executive director Nick Capobianco; and Castle Chemicals managing director Mark Barrack.
NCSA national president Gerry Goldberg commented, “this successful cleaning industry event will be rolled out into other regional areas. Yes, there’s some fine-tuning to do but the rewards that all participants have enjoyed demonstrate the value and need for CleanScenes.”
Check out the photographs at
www.picasaweb.google.com/ncsanational
DEREK LESLIE APPOINTED CLEANEVENT NSW MANAGER
Dateline: 12th August 2008
The Cleanevent Group has appointed Derek Leslie NSW state manager. He has wide experience in the major events industry, including having being principal logistics advisor to the Beijing Olympic Games in 2005. The appointment is in line with Cleanevent’s restructure of its Australian business into a state-based structure. Leslie is well known to the company as he was part of the assessment team that awarded the Sydney 2000 Olympic Games to Cleanevent in 1997.
SCA EXPRESSES CONCERN OVER CPRS
Dateline: 12th August 2008
Leading manufacturer SCA Hygiene Australasia has voiced concerns over the impact of proposed ‘Carbon Pollution Reduction Scheme’ (CPRS) on local pulp and paper manufacturing industry
The Australian Government’s proposed CPRS could promote carbon leakage from the Australian pulp and paper industry and restrict future investment unless it is altered, said SCA.
While SCA supports the CPRS and applauds the Australian Government’s commitment to reducing carbon emissions, it is concerned that the current proposal will reduce the Australian pulp and paper industry’s ability to remain competitive against imports.
SCA president Paul Thompson stated the company is extremely concerned that under the current proposal certain key activities will not qualify for any relief under the Federal Government’s proposed CPRS, with any resulting cost increases making it unable to compete with cheaper imports from Asian countries including China and Indonesia.
“We all know that Australian manufacturing is increasingly under pressure from Asia,” observed Thompson. “Within our industry, we are working hard to keep manufacturing in Australia through actively pursuing cost and technology solutions to make us competitive versus imports.”
Under the current proposal for the CPRS, the pulp and paper industry is ‘Emission-Intensive Trade-Exposed’ (EITE). This means that while the industry is emission intensive, there is not much scope to raise product prices to cover the increased cost of a carbon charge (compared, for example, with the energy industry).
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“We are extremely concerned that without fair consideration of the circumstances of the pulp and paper industry, the proposed CPRS will drive up the cost of local manufacturing even further, resulting in companies turning to Asia to import many of the products we produce such as toilet paper,” Thompson said.
He added that while SCA supports the CPRS, it is concerned that the
proposed scheme could actually be detrimental to the environment through carbon leakage. “We seek approval for tissue papermaking to be recognised as an energy intensive trade exposed activity.
“SCA is a company which is very committed to sourcing and producing its products with as little impact on the environment as possible. However, the same cannot be said of many of the products which are imported from Asia, some of which are alleged to be from illegal or unethical sources and from companies with poor environmental records. In fact, the world would be worse off from a carbon and forestry perspective if production is transferred to Asia and this would be counter productive to the stated aims of CPRS.”
“We believe the introduction of the CPRS could result in worse environmental impacts within our industry because it will create greater reliance on products produced outside Australia in countries not likely to be subject to a carbon charge in the foreseeable future.”
TOUGH TIMES FOR REWARD DISTRIBUTION
Dateline: 12th August 2008
The Campbell Brothers’ recently released annual report has noted that ‘contribution from Reward Distribution declined in 2007-08 despite an increase in revenue from acquisitions made over the past 18 months. The business incurred higher than expected integration costs as it rationalised its product range, warehouses, IT systems and administrative functions nationally.’ Reward sales revenue was up 8% to $145.7 million while profit contribution fell 16.5% to $4.6 million.
The report said that, ‘in an effort to offset weakness in the domestic hospitality market, and reduce the volatility in Reward Distribution’s revenue and earnings, the division will diversify beyond its traditional customers such as pubs, clubs, restaurants, resorts and cafes. Nursing homes, correctional centres and hospitals will be targeted as the purchasing patterns of these organisations are more consistent and are not linked to entertainment expenditure.’
www.campbell.com.au
REFLECTIONS GROUP APPOINTS MARK BALDWIN COO
Dateline: 4th August 2008
Mark Baldwin has been appointed chief operating officer of Reflections Group. He has spent the past 10 years as GPT Group’s national property operations manager. In that role Baldwin was responsible for overseeing a range of property operations including the management of integrated service contracts and statutory valuations across a range of retail properties and assets throughout Australia.
As COO, Baldwin will report directly to managing director Wayne Crewes, overseeing the Reflections Group’s operations sector across cleaning, security and facilities management. He will be responsible for the day-to-day operations, procedures and strategic direction.
Based at Reflections Group’s Melbourne head office, Baldwin will commence his new role on 1 September 2008. As part of his introduction to the organisation he will be visiting clients, centres and suppliers across Australia.
www.reflectionsgroup.com.au
Check out
www.incleanmag.com.au/classifieds/ for senior role at Reflections.
WA CLEANERS SET TO RECEIVE 20% PAY RISE
Dateline: 31st July 2008
Western Australia's largest union and the State's largest provider of government cleaning services earlier this week signed a new agreement that will give cleaners a pay rise in excess of 20 percent. The agreement, signed between LHMU and Arrix Cleaning Services, means Arrix cleaners will now earn $18.25 per hour when they clean buildings owned or leased by State Government agencies and departments. Many private sector cleaners currently earn as little as $14.60. The agreement also guarantees cleaners minimum three-hour shifts along with safer working conditions.
Arrix managing director Mark Berry observed that, “this increase delivers the biggest single increase for WA cleaners' wages ever. As the client, WA Government, has already agreed to pay the increase, the challenge before the industry is to provide a legitimate employment instrument to implement the policy. Arrix has supported BSCAA WA in its efforts to provide that employment platform through this Collective Agreement. We believe it is a most transparent mechanism, and one which will survive the impending scrutiny which surely will come from a wide range of interested parties.”
LHMU WA State secretary Dave Kelly, noted, “The Arrix agreement implements the new Fair Employment Policy that the Union has negotiated with the State Government. The new policy increases the rates of pay for private sector cleaners up to the rates paid to directly employed government cleaners. With living costs skyrocketing, this is a big win for cleaners in State Government buildings. We are looking forward to other employers following the lead of Arrix,” he added.
THE SAFETY SHOW SYDNEY SHOWCASES LATEST TECHNOLOGIES
Dateline: 29th July 2008
NSW's largest workplace safety event, The Safety Show Sydney, throws a spotlight on the latest safety technologies when it runs from 28 to 30 October. Being held alongside The Safety Show is Sydney Materials Handling, a show dedicated to load, move and shift solutions.
The two events will host more than 350 occupational health and safety specialists across three and a half acres at the Sydney Showground, offering everything from asbestos removal to warehouse management systems. A host of fresh exhibitors spanning storage, matting, fencing and even hand surgery, will debut at The Safety Show in 2008.
In a first, Manufacturers Monthly will lead daily tours guiding visitors through the heart of the two trade shows to the newest factory and warehouse safety solutions. The aim is to make it easy for visitors to be sure they are up to date with best practice OHS, says organiser, Marie Kinsella of Australian Exhibitions & Conferences.
"Employers are obliged to do everything practicable to make workplaces safe," she notes, "and you can only be sure you have that covered if you're aware of all the latest developments in OHS solutions."
The hands-on emphasis of The Safety Show and Sydney Materials Handling carries through to full demonstration stage and safety theatre programs, which will allow visitors to see products from a diverse range of exhibitors in action.
Also new to the two trade shows is the Sustainability Showcase that will house environmentally friendly safety solutions.
www.thesafetyshow.com
ASE TAKES ON CLEANCO RANGE
Dateline: 28th July 2008
Further enhancing its comprehensive carpet equipment brand portfolio, Advanced Specialized Equipment is now handling the sales and service of Cleanco power take-off carpet cleaning machines. Imported to Australia by Cleanforce, the Cleanco units will be serviced and supported to customers within the Sydney metropolitan area by ASE. Country NSW will be handled by both ASE and Whytes Specialised Equipment.
Cleanco complements ASE’s other truckmount brands including Steamway, Blueline and its own ASE models.
ASE has also announced the appointment of Cleanforce as its Victorian service agent. Cleanforce is located next door to Whytes Specialised Equipment, ASE’s Victorian sales outlet.
www.cleanology.com.au
www.carpetcleaningequipment.com.au
ALL CONTRACTORS SHOULD WATCH QWC DEVELOPMENTS
Dateline: 28th July 2008
The Australian Cleaning Contractors’ Association’s John Laws has said all contractors nationally should make themselves aware of Queensland Water Commission water conservation measures, which include all who clean carpets having to undertake a water efficiency course and secure a licence to operate.
“It is interesting to note that general cleaning contractors actually shampoo more carpet in Australia than specialists so it is in everyone’s best interests that they pay a good deal of attention to this and get involved,” stated Laws.
It is understood that the QWC will begin negotiations with the general cleaning industry once it has completed guidelines for the carpet cleaning specialist fraternity. Other State bodies are looking on at Queensland’s initiatives and it’s logical to assume that they will become national in time.
NUCCA has been very active in working with QWC on behalf of its members and the industry.
www.nucca.asn.au
CLEANSCENE SEMINAR'S REWARDING CONTENT
Dateline: 27th July 2008
Fascinating subject matter and speaker quality are guaranteed to draw a large crowd to the CleanScene seminar, says the NCSA NSW organiser. To be held at the Entertainment Centre, Newcastle NSW, on Wednesday 6 August, the seminar is running concurrently with the CleanScene Cleaning Expo.
The first seminar at 10.30am is headed ‘Profitable Contracts: How to Compete in a Tight Market’. With contractors regularly complaining that building owners and managers are squeezing prices to the point of unprofitability and owners insisting that contractors provide poor value for money, sparks may well fly.
Both viewpoints will be expressed; the building owners through senior Westfield executive Sue O’Malley, who is the shopping centre owner’s general manager facilities and operations. John Laws, the experienced Australian Cleaning Contractors’ Association CEO will tell it the way contractors see it. And the debate will be open to the floor so anyone can have their say.
At 11.40am those involved in healthcare will not want to miss Greg Whitley, Whiteley Chemicals’ managing director. He will speak on today’s critical problem of combating superbugs such as MRSA, VRSA, SARS and others. And better still, prevent them from happening in the first place. Having recently returned from the Cleaning Industry Research Institute (CIRI) 2008 meeting.
A panel discussion at 1pm will tackle ‘Why Should We Clean Green?’ Panelists are ISS GM operations Gordon Marr; Good Environmental Choice executive director Nick Capobianco; and Mark Barrack, a Newcastle chemical manufacturer. Audience input will be welcomed.
Rounding off the program at 2.30pm is the ever-present topic of safety. WorkCover’s Janet Attwood will tell businesses that ‘Safe Business is Good Business’. But there is much controversy surrounding the way WorkCover NSW deals with businesses in which accidents occur. Nevertheless, safety is a vital issue for the cleaning industry.
Pre-registration for the free seminars is advisable to ensure seating. Contact enquiries@ncsa.org.au or phone 0402 006 058 for details of registration.
AMC TO CLEAN BEIJING’S OLYMPIC STADIUM
Dateline: 23rd July 2008
Melbourne-based BSC AMC Cleaning has won the right to clean Beijing’s main Olympic Stadium during the Olympic Games, including the athletes’ change areas and VIP suites. “This contract is a landmark for us, because of the importance of the stadium, both to Beijing and to the Chinese people,” said AMC Cleaning chief executive Stephen Coade.
Two other companies, both local Chinese firms, have won a share of the contract to clean the stadium dubbed the ‘Bird’s Nest’ - and the company that performs best at the Games will win the ongoing cleaning contract. “The Olympics is the most significant thing to happen in China for decades - and for our company to be at the heart of it is very exciting,” enthused Coade. “We are the only Australian company to get in, which is very pleasing.” AMC Cleaning now employs 1200 people in Australia and has a 4000-strong workforce in China.
www.amcclean.com.au
CARPET MAINTENANCE AS/NZ:3733 UNDERGOING REVIEW
Dateline: 23rd July 2008
The Australian Standard AS/NZ:3733 for maintenance of textile floorcoverings has been undergoing a much needed review over the past few years, reports the National Upholstery & Carpet Cleaners’ Association July Carpet Yarns newsletter. A draft will soon be released for public comment. Carpet Yarns noted that, “Interestingly, the Standard is all about carpet maintenance, rather than simply carpet cleaning and, as such, is more applicable to the general cleaning industry. It is regrettable that very few BSCs clean to the Standard or even know it exists.”
In another NUCCA initiative, a submission to Standards Australia to prepare and release a Standard for Water Damage and Restoration has been put forward. To track discussion on the AS/NZ:3733 check out
www.australianforums.biz
ACCA RELEASES GREEN CLEANING MISSIVE
Dateline: 23rd July 2008
Australian Cleaning Contractors’ Association members now have a ready, easy-to-implement Green Cleaning systems guide that will complement the Association’s environmental management system (EMS). “Now contract cleaners can meet property owner managers’ demands for tenders that require green cleaning practices,” stated ACCA executive director John Laws.
An integral part of the HandL Helpbook, the Green Cleaning guide covers, Approved ‘Green’ cleaning products; Proper dispensing methods and systems; Proper and acceptable waste disposal and recovery systems; Compliance with regulatory organisations’ requirements; Reduction of power and water usage; Reduction of carbon footprint; and the Implementation of alternative cleaning systems and procedures.
www.cleaningcontractors.com.au
ISSA INTERCLEAN CHINA CANCELLED
Dateline: 23rd July 2008
The organisers of ISSA/Interclean China – Amsterdam RAI, Afidamp and ISSA – have removed the November China event from their schedule. “While Macau has grown rapidly and become a popular destination for all of Asia, with an increasing demand for quality cleaning, the show organisers and their main exhibitors believe the region is not yet ready to view the city as a business centre,” said the official mid-July announcement. “ISSA/Interclean and its management remain firmly committed to China and the Chinese cleaning market and will proceed with the next ISSA/INTERCLEAN China exhibition in 2009,” it added.
RODNEY BARNES ELECTED BSCAA NATIONAL PRESIDENT
Dateline: 21st July 2008
The Building Service Contractors’ Association of Australia ACT president Rodney Barnes was elected unopposed as the Association’s national president at an AGM held last month. Interestingly, he is the longest serving current board member. Barnes takes the reins from outgoing national president John Grant who now becomes immediate past president. Andrew Yardley (NSW) was elected national vice president.
Barnes, who has served under Grant for the past 24 months as national vice president, has served on the national board since 2001. “I will be working tirelessly to have all cleaning contractors, large and small, becoming members of the Association,” stated Barnes. “As a union of employers we need all on board so when the hard decisions about the direction of the industry have to be made they are made collectively with contribution from all members.”
Regarding the BCSAA’s national focus, Barnes said he would expect states and territories to be responsible for their day-to-day business activities but have a strong input at the national level regarding activities including membership retention and growth; industrial relations; training; communications; sponsorship; and financial responsibility.
COMPUTERS OFF AUSTRALIA INITIATIVE
Dateline: 6th July 2008
The not-for-profit ‘Computers Off Australia’ campaign and labelling initiative was launched late June. It has been developed to encourage Australians to implement power management practices on their computers – at home and in the workplace - and in doing so, save carbon emissions and our planet. According to Mark Winter, founder of Computers Off Australia, a Gartner report has stated that the ICT industry accounts for approximately 2% of global carbon dioxide emissions, which is equivalent to the emissions of the aviation industry.
The ‘Computers Off’ campaign’s objectives are to form part of a new development of practical programs being offered by the Information and Communication Technology industry to improve energy efficiency and deal with global climate change. This initiative also supports an industry-wide target to achieve a 50% improvement in Australia’s and global computer energy efficiency by 2010.
The Computers off ‘label’ has been created to act as the computer industry’s guide to help individuals, business and government quickly and easily identify those organisations that are doing their part to reduce their power consumption and are in turn reducing their CO2 emissions.
Industry associations including the (AIIA) Australia Information Industry Association and the (ACS) Australian Computers have provided their endorsements and support behind this campaign and labelling initiative.
www.computersoff.org
www.youtube.com/computersoff
BRENT MCDONALD APPOINTED JANI-KING REGIONAL MANAGER
Dateline: 5th July 2008
Jani-King has appointed new regional manager Brent McDonald to drive its Sydney operations. He has a wealth of experience in franchising, operations and finance, recently managing the group franchise operations for Mortgage Choice. With client growth set firmly in his sights, McDonald said his main priority would be working closely with franchisees with a desire to grow their business.
“I am very excited to be leading the growth of Jani-King’s client base and making a real difference to the business,” McDonald said. “I want to build on our relationship with our existing clients, add new clients and establish Jani-King as the premium commercial cleaning franchise in New South Wales.”
LOCAL STEAMWAY TRUCKMOUNT ASSEMBLY MOOTED BY ASE
Dateline: 23rd June 2008
The fact that Steam Way International has decided to suspend the manufacture of truckmounts at its US facility will not impact on the marketing of Steam Way truckmounts, chemicals and accessories in Australia. “The Steam Way range of products – chemicals, accessories and the range of truckmounts – will continue to be marketed through Advanced Specialized Equipment. As some industry leaders and customers know, ASE has been for some time bottling the Steam Way range of products,” said a statement by ASE’s John Hickey. “At this time we believe that in the future the Steam Way range of truckmounts will be assembled in Australia, allowing us to offer an even greater service to our many customers,” he added.
www.cleanology.com.au
BSM ’08 AUSCLEAN TO DELIVER ‘COMPLETE PACKAGE’
Dateline: 19th June 2008
According to the organiser, BSM ’08 Expo incorporating Ausclean will deliver a complete package of exhibition and seminar program that will cover the facilities management and cleaning industries. It will be held at the Melbourne Exhibition Centre from 14 to 16 September.
‘BSM08 brings together an unprecedented number of industry leaders, service specialists and operators. The show has expanded to encompass the broad spectrum of professions operating in the facility management and cleaning industries, with representation from a diverse range of sectors such as hygiene and safety products through to security, waste and energy management plus many more trade groups,’ stated dmg world media, the organiser.
“The calibre and diversity of exhibitors at BSM ’08 illustrates that the Australian facility management and cleaning industries has come of age,” noted group show manager, Peter Petherick.
The event is officially supported by major organisations including the National Cleaning Suppliers’ Association (NCSA); Building Service Contractors’ Association of Australia (BSCAA); National Upholstery and Carpet Cleaners’ Association (NUCCA); together with the Facility Management Association of Australia, Ecospecifier Organisation and Essential Matters Group.
www.bsmexpo.com
CIRI SEIZES INNOVATIVE THINKING HIGH GROUND
Dateline: 19th June 2008
The Cleaning Industry Research Institute (CIRI) has recently completed a very successful second International Scientific Congress and the fledgling organisation looks well placed to continue leading discussion on the best thinking for innovation within the cleaning industry into the future. Imagine writing a cleaning specification and contract that focused on objective outcomes such as measurable microbial counts; measurable dust measurements; measurement of carpet cleanliness; defined levels of moisture and moulds; and defined and measurable levels of floor dirt. That is an achievable quest for our cleaning industry.
Check out Greg Whiteley's exclusive report for INCLEAN at:
www.incleanmag.com.au/features/
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