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Cleaner reimbursed after two years of underpayments

A cleaner employed at an Artarmon-based company in Sydney was reimbursed $10,188 after intervention by the Fair Work Ombudsman.

The employee was underpaid the applicable shift penalty rates, overtime rates and annual leave entitlements applicable under the Cleaning Services Award 2010 over a period of two years.

Under the Award the employee was entitled to receive $27.69 for overtime hours, but her employer continued to pay her at the regular hourly rate of $18.46 for all hours worked.

Natalie James said the business avoided enforcement action by co-operating and agreeing to take steps to ensure it complies in the future.

“We are striving to build a culture of compliance where businesses understand and comply with their lawful obligations,” said Ms James.

“We provide free advice and resources to assist employers to understand and comply with their pay and record-keeping obligations.”

The Fair Work Ombudsman’s online tools and resources can assist employers to determine their applicable Award, as well as classification and pay rates, allowances, overtime and penalty rates.

The Agency provides free advice and resources to assist employers to understand and comply with their pay and record-keeping obligations.

The Fair Work Ombudsman’s Pay and Conditions Tool (PACT) can assist business owners to calculate pay rates applicable to their business and templates for pay slips and time-and-wages sheets are available for free download.

www.fairwork.gov.au

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